Overview 

Effective Date: 1 June 2025

 

Welcome to the FYI Beauty website. By accessing and using our website (www.fyibeauty.co.za), you agree to be bound by the following Terms and Conditions.

Please read them carefully before placing any orders.

 

1. General Information

 

This website is owned and operated by Forever Young Industries . Throughout the site, the terms “we,” “us,” and “our” refer to FYI Beauty. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.

 

2. Use of the Website

 

You agree:

  • To use this site for lawful purposes only
  • Not to misuse or interfere with the security of the site or services
  • Not to transmit any viruses, malware, or harmful code
  • To be responsible for maintaining the confidentiality of your account login details

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

 

3. Product Information

 

All products are described as accurately as possible, but we do not guarantee that product descriptions, images, or other content on this site are 100% error-free.

Some products may appear slightly different in person due to screen display differences.

 

4.Pricing & Payment

 

All prices listed are in South African Rand (ZAR) and include VAT unless stated otherwise.

We reserve the right to change pricing at any time without notice.

Payment is required in full before orders are processed and shipped.

We accept secure online payments via trusted payment providers.

 

5. Orders & Availability

 

All orders are subject to product availability.

If a product is out of stock after your order is placed, we will notify you and offer a refund or replacement.

We reserve the right to limit quantities or cancel orders that appear to be fraudulent or in breach of these terms.

 

6. Shipping & Delivery

 

Orders are dispatched within 2–5 business days of payment confirmation.

Shipping times may vary based on your location.

FYI Beauty is not responsible for delays caused by couriers, public holidays, or natural events.

 

7. Returns & Refunds

 

Please refer to our Returns & Refund Policy for full details on returns, exchanges, and refunds.

 

8. Intellectual Property

 

All content on this site—including images, logos, product names, text, and layout—is the intellectual property of FYI Beauty and may not be copied, reproduced, or used without prior written consent.

 

9. Disclaimer of Liability

 

Our products are developed for professional and personal skincare use.

However, FYI Beauty cannot be held liable for any adverse reactions. It is the user’s responsibility to perform a patch test and consult a skincare professional if unsure about product suitability.

We do not guarantee that our website or services will be error-free or uninterrupted.

 

10. Limitation of Liability

 

To the maximum extent permitted by law, FYI Beauty shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our site or products.

 

11. Privacy Policy

 

Your privacy matters to us. Please refer to our Privacy Policy for details on how we collect, store, and use your personal information.

 

12. Changes to Terms

 

We reserve the right to update or modify these Terms & Conditions at any time.

Changes will take effect immediately upon posting on this page.

 

13. Contact Information

 

If you have any questions about these Terms & Conditions, please contact us at:

info@fyiaesthetics.co.za

083 783 8708